Melcom Group

About Melcom Ltd.

Melcom Limited describes itself as Ghana’s largest chain of retail department stores. Its head office is at 2nd Palace Link Road, North Industrial Area, Accra, Ghana. Retail is its main business, alongside semi-wholesale and wholesale distribution supported by a broad range of goods.

About Melcom Ltd.

Melcom Limited describes itself as Ghana’s largest chain of retail department stores. Its head office is at 2nd Palace Link Road, North Industrial Area, Accra, Ghana. Retail is its main business, alongside semi-wholesale and wholesale distribution supported by a broad range of goods.

Our Commitment

The company says its growth has been built on a customer-centred approach and commits to:

  • Great service with a smile
  • Unbeatable value for money
  • Quality merchandise
  • The largest variety of goods under one roof

Growth and Customer Experience

Melcom says global sourcing helps it offer a broad selection of affordable goods. It credits perseverance, hard work and dedication across its workforce with helping it meet its goals and serve customers. As needs and standards change, the Group says it works to keep pace with consumer trends and provide a strong shopping experience.

The linked profile describes Melcom as Ghana’s fastest-growing chain store and says it has the country’s largest number of outlets.

Our 38 Nationwide Shops

The linked About Melcom profile lists the following 38 nationwide shops:

Greater Accra Region

  • Accra Central Branch
  • Adabraka Branch
  • East Legon Branch
  • Melcom Plus – Kaneshie Branch
  • Dansoman Branch
  • Lapaz Branch
  • Melcom Plus – Spintex
  • Madina Branch
  • Kissieman Branch
  • Weija Branch
  • Ashongman Branch
  • Melcom Plus – Tema Branch
  • Ashaiman Branch
  • Teshie Nungua Branch
  • Achimota Branch

Central Region

  • Cape Coast Branch
  • Kasoa Branch
  • Assin Fosu Branch
  • Swedru Branch

Ashanti Region

  • Kumasi Adum Branch
  • Kumasi Adiebeba Branch
  • Kumasi Manhayia Branch
  • Kumasi Tanoso Abuakhwa Branch
  • Kumasi Hene Branch
  • Obuasi Branch

Eastern Region

  • Koforidua 1 Branch
  • Koforidua 2 Branch
  • Nkawkaw Branch

Volta Region

  • Ho Branch
  • Hohoe Branch
  • Aflao Branch

Brong-Ahafo Region

  • Sunyani Branch
  • Techiman Branch

Western Region

  • Takoradi Branch
  • Tarkwa Branch

Northern Region

  • Tamale Branch

Upper East Region

  • Bolgatanga Branch

Upper West Region

  • Wa Branch

Low Prices and High Volumes

The profile says Melcom’s “Low Prices and High Volumes” approach has supported steady growth in retail market share. It reports more than 15,000 items under one roof, ranging from plastic containers to furniture, glassware and plasma TVs, with products for homes and offices.

Most plastic ware is manufactured by sister company Century Industries Limited. The profile also highlights electronics after-sales support from Crown*Star Electronics Industries Limited, whose trained engineers and technicians serve customers.

Customer-Oriented Management

Melcom describes its management policies as customer-oriented, with uniform prices from north to south and east to west and customers from every segment of society. It says the growth of its branches, product range and market share reflects its efforts to reach customers across Ghana.

Customer Benefits and Slogans

The source says Melcom offers discounts and promotions and continues to develop its branches. It lists the following phrases as associated with the business:

  • The Cedi Saver
  • Your One-Stop Shop
  • The House of Bargains
  • Where Quality Costs Less
  • Shop Simple, Shop Secured
  • Where Ghana Shops